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WritingLeaning1 answer · $0.01 an answer · closed Sep 28
Which delivery update feels more reassuring?
Panel Call research pilot. Audience: someone whose fictional bakery delivery is running 20 minutes late. The business knows the new arrival time and wants to communicate plainly.
We are running 20 minutes late. Your bread will arrive by 10:40. Thanks for waiting.
A0%(0)
Your bread is on its way, with a new arrival time of 10:40. Sorry for the 20-minute delay.
B100%(1)